)
Caring for your Luggage
Construction
Battenkill®
An original Orvis classic, Battenkill travel luggage is crafted of rugged, weather-resistant 18-oz. cotton canvas with oil-tanned leather and brass hardware. Double-stitched inside and out with heavy nylon thread, it’s the best-designed, most durable canvas luggage available. The dye used to create the signature green cotton canvas in our Battenkill bags is combined with a stain- and water-proofing treatment rendering our bags highly water-resistant. The dye treatment, edge binding, and pocket flaps (where applicable) all work to keep the contents of your luggage safe and dry.
Bullhide™
With solid brass hardware and doubled leather strapping, rugged Bullhide leather luggage is designed to withstand years of travel and commuting—and only look better and better over time. Bullhide luggage is crafted using premium-quality full-grain burnished leather without concealing or obscuring natural markings or grain character. It may contain unique scratches, scars, color variations, or a wax-like substance that may “bloom” on the surface. These are characteristics that make each piece of well-tanned leather distinctive and assure the richness, good looks, and durability you can expect from genuine leather products. Full nylon-lined interiors are meticulously fashioned to accommodate modern conveniences and sized to fit the modern lifestyle. Heavy-duty brass zippers provide years of packing ease.
Trekkage™
Resilient, recycled, and repairable, Trekkage™ LT Packs are travel-tough, weather-ready, and built to take you everywhere, from backroads to beaten paths. Designed with input from our adventure-travel guides and you—our most important gear testers—these bags are 23% lighter than our previous luggage. Made with a mix of 600D CORDURA® re/cor™ RPET recycled fabric (proven in our fishing packs) and highly abrasion-resistant 800D nylon in high-wear areas.
Durability
Engineered for long-lasting strength and water-resistance, Orvis luggage will withstand dirt and wear better than most other types of luggage. Our bags are constructed of premium quality fabrications, and our seams are edge-bound to resist breakdown. As your canvas and bullhide luggage ages, expect pieces to take on an attractive patina with time and use. Colors will change subtly—this is completely normal and only enhances the unique appearance of each piece. What doesn’t change, however, is the legendary durability of our luggage—count on a lifetime of service when you choose Orvis bags.
Cleaning And Care
Cleaning Battenkill® canvas and Trekkage™ fabric is easy: just gently wipe with a sponge using a mild detergent and warm, sudsy water. Additional stain-resistant products, such as Scotchguard™, may be applied if you choose.
To keep leather supple and oil-rich, we recommend using a quality leather dressing. This will condition and provide water resistance while allowing the leather to breathe. It will also prevent the leather from drying out and cracking, and protect against staining and discoloration that can occur from contact with water, body oils, and other soiling agents. Keep pieces out of direct sunlight for long periods, and with proper care, your Bullhide leather should remain healthy for years.
Our Luggage Warranty
The Orvis luggage warranty covers our luggage against defects in manufacturing and materials for the lifetime of the bag. Luggage that fails due to manufacturing issues or defects will be repaired, replaced, or refunded at Orvis’s discretion. Damage or failure from wear and tear, normal use, accidents, or airline damage is not covered under our warranty. If the luggage is damaged by an airline, you should file a claim with the airline. If for any reason your luggage is not covered under our warranty, there may still be an option to have it repaired. Please review our Luggage Repair Instructions. We do assess a flat $60 shipping and handling fee for all luggage claims.
Luggage Repair Instructions
Orvis luggage is extremely durable and can withstand the rigors of travel with ease. However, if your luggage is damaged, our repair facility can handle most repairs. If you find yourself in need of repair our facility is equipped to fix almost any structural damage or hardware replacement, including tears/rips, zipper issues, broken handles/wheels/feet, and patching holes. Our goal is to help keep your luggage functional as long as possible.
Refurbishment or cleaning services to address general wear from use such as frayed/worn fabric or edges, piping, scuffs, stains, and other cosmetic issues are not offered at our facility.
Should your luggage become damaged it will need to be sent to our repair facility for evaluation. If the luggage is not repairable, we’ll give you a call to discuss possible options. For more information or to set up a repair, please visit our Luggage Repair Request Form.
After submitting your repair request, we will contact you with a repair confirmation and further instruction for sending in your luggage. If you have trouble submitting your repair request, please contact Orvis Customer Service at 1-800-548-9548 and inform them that you have a piece of Orvis luggage that needs repair.
We assess a flat $60 fee to cover shipping and handling. Please allow 3-5 weeks to complete repairs and receive your luggage back.